One platform · real-time everywhere · built to scale

Run your whole venue on one platform

POS, floor plans, bookings, membership, payments and insights — one real-time system for restaurants, bars and members' clubs. Change it in admin; it's on every till instantly.

app.synapse — Insights
Covers
312
Spend
£18.4k
Retention
94%
Main roomLive
T1
T2
T3
T4
T5
T6
T7
T8
T9
T10
T11
T12

Works with the tools you already run

StripeAdyenApple WalletGoogle WalletStytchSevenRoomsPostgreSQLSalesforceStripeAdyenApple WalletGoogle WalletStytchSevenRoomsPostgreSQLSalesforce

The suite

Five products, one system of record

Turn modules on per organisation. They share one database, one identity model and one real-time bus — so a change anywhere shows up everywhere.

POS

Fast iPad tills with checks, splits, discounts, tips and card-present payments — online or offline.

Catalogue

Menus, recipes, modifiers, suppliers and stock with predictive reordering and cost roll-ups.

CRM

Membership, applications, billing, wallet passes and loyalty — the whole member lifecycle.

Payments

Stripe & Adyen, card-present terminals and marketplace payouts, configured per organisation.

Insights

Covers, spend, retention and service analytics — live dashboards, not yesterday's export.

…and it's modular.

Subscribe to what a venue needs — the configurator gates the rest until they're ready.

Built for the floor

The details that keep operations running

The operational depth other platforms bolt on as integrations is native here — from the pass at the door to the chit in the kitchen.

Real-time data engine

Every write broadcasts a change event. Admin, floor and till catch up in about a second.

Role-based control

Owners, managers, waiters and finance each see exactly what they should — and nothing more.

Offline-first tills

The iPad keeps ringing up sales when the internet drops, then syncs the outbox on reconnect.

Configurable per venue

Turn modules, tipping, receipts and journeys on or off — the configurator gates the rest.

Everything a venue runs on

Native, not bolted on

Floor plans & table service

Design rooms, route orders by station, move tables and follow service in real time.

Bookings & availability

Member → table → date with live availability, covers and spend on every reservation.

Membership & billing

Plans, recurring dues, applications and vetting — member status driven by payment state.

Wallet passes

Design Apple & Google passes per organisation — barcodes, artwork and fields, platform-accurate.

Kitchen & printing

KDS routing, ESC/POS chits and receipts, and a compliant electronic journal for every sale.

Events & cloakroom

Ticketing, invoices and QR cloakroom tags — the extras a members' club runs on.

Real-time by default

No refresh. No stale menu. No “push to tills.”

Every write publishes a change event over a lightweight stream. The admin, the front-of-house board and every iPad till subscribe — so a new item, a moved table or a settled check appears in about a second, with polling as the offline fallback.

  • Edit a menu in admin → it's ringing up on the till.
  • Open a check on the till → the floor plan reflects it.
  • Change a plan or a config → every surface catches up.
Admin
edited menu
now
Till · iPad
updated
~1s
Front-of-house
updated
~1s
change event · broadcast to every subscriber

Payments, built in

Take every tender, on any surface

Stripe & Adyen, card-present terminals and marketplace payouts — configured per organisation, encrypted at rest.

VisaMastercardAmexApple PayGoogle PayCard-present

Solutions

Built for every kind of venue

One platform flexes from a single dining room to a multi-site members' club.

Restaurants
Bars
Members' clubs
Hotels
Events
Spas
Galleries
Cinemas
Gyms
Stadia

Onboarding

Live in days, not months

1Day 1

Import & configure

Load your menu, rooms and members. Switch on the modules the venue needs.

2Day 3

Train the floor

Tills, floor plan and front-of-house board — the team is running live in a shift.

3Day 5

Go live

Payments connected, passes issued, insights flowing. Open the doors.

Enterprise-ready

Secure and compliant from day one

Auth, encryption, auditing and data-subject tooling are built in — not a later project.

Stytch admin auth + MFA
AES-256-GCM secrets at rest
SOC 2 audit trail
GDPR data-subject tooling
Rate limiting & security headers
SCIM 2.0 provisioning

Ready to run your venue on Synapse?

A 30-minute walkthrough of the admin, the floor and the till — with your menu, your rooms and your membership.