Run your whole venue on one platform
POS, floor plans, bookings, membership, payments and insights — one real-time system for restaurants, bars and members' clubs. Change it in admin; it's on every till instantly.
Works with the tools you already run
The suite
Five products, one system of record
Turn modules on per organisation. They share one database, one identity model and one real-time bus — so a change anywhere shows up everywhere.
POS
Fast iPad tills with checks, splits, discounts, tips and card-present payments — online or offline.
Catalogue
Menus, recipes, modifiers, suppliers and stock with predictive reordering and cost roll-ups.
CRM
Membership, applications, billing, wallet passes and loyalty — the whole member lifecycle.
Payments
Stripe & Adyen, card-present terminals and marketplace payouts, configured per organisation.
Insights
Covers, spend, retention and service analytics — live dashboards, not yesterday's export.
…and it's modular.
Subscribe to what a venue needs — the configurator gates the rest until they're ready.
A closer look
See it in action
The admin, from the same platform that drives the tills and the floor.
On the floor
The iPad till
The same catalogue, prices and tax rules the admin manages — running natively on the floor, and still ringing up sales when the internet drops.
Live, not a slideshow
Watch a service run
The room filling up and a check being settled — the same data your admin, tills and front-of-house all share, updating in real time.
One system of record
Follow the data
A real order as it moves through the platform: priced, discounted, settled, banked and attributed to the member. Every figure is computed with the same money math the till and API run on.
Built for the floor
The details that keep operations running
The operational depth other platforms bolt on as integrations is native here — from the pass at the door to the chit in the kitchen.
Real-time data engine
Every write broadcasts a change event. Admin, floor and till catch up in about a second.
Role-based control
Owners, managers, waiters and finance each see exactly what they should — and nothing more.
Offline-first tills
The iPad keeps ringing up sales when the internet drops, then syncs the outbox on reconnect.
Configurable per venue
Turn modules, tipping, receipts and journeys on or off — the configurator gates the rest.
Everything a venue runs on
Native, not bolted on
Floor plans & table service
Design rooms, route orders by station, move tables and follow service in real time.
Bookings & availability
Member → table → date with live availability, covers and spend on every reservation.
Membership & billing
Plans, recurring dues, applications and vetting — member status driven by payment state.
Wallet passes
Design Apple & Google passes per organisation — barcodes, artwork and fields, platform-accurate.
Kitchen & printing
KDS routing, ESC/POS chits and receipts, and a compliant electronic journal for every sale.
Events & cloakroom
Ticketing, invoices and QR cloakroom tags — the extras a members' club runs on.
Real-time by default
No refresh. No stale menu. No “push to tills.”
Every write publishes a change event over a lightweight stream. The admin, the front-of-house board and every iPad till subscribe — so a new item, a moved table or a settled check appears in about a second, with polling as the offline fallback.
- Edit a menu in admin → it's ringing up on the till.
- Open a check on the till → the floor plan reflects it.
- Change a plan or a config → every surface catches up.
Payments, built in
Take every tender, on any surface
Providers are configured per organisation and their credentials are encrypted at rest, so a group can run different acquirers in different venues.
Online and card-present via Stripe Terminal, with tips and refunds.
Adyen Terminal API for card-present, plus marketplace payouts.
Providers sit behind one interface, so adding another is an adapter, not a rebuild.
Integrations
Works with the rest of your stack
Checks leave synapse in an Oracle Simphony-shaped document, so anything that already consumes a POS feed can consume ours.
Checks export in an Oracle Simphony-shaped document, with webhooks on every change.
Member passes issued and updated from the platform.
Admin authentication with enforced MFA and SSO.
Events and banqueting — same check-export shape as SevenRooms.
Xero and QuickBooks from the sales and journal exports.
Solutions
Built for every kind of venue
Pick your venue to see what you’d run — then add or remove modules to suit.
Restaurants
Table service, covers and a kitchen to keep in step.
Switch modules on or off at any time — the configurator gates what a venue isn't using, so nobody pays for a kitchen display they don't have.
Onboarding
Live in days, not months
Import & configure
Load your menu, rooms and members. Switch on the modules the venue needs.
Train the floor
Tills, floor plan and front-of-house board — the team is running live in a shift.
Go live
Payments connected, passes issued, insights flowing. Open the doors.
Enterprise-ready
Secure and compliant from day one
Auth, encryption, auditing and data-subject tooling are built in — not a later project.
Ready to run your venue on synapse?
A 30-minute walkthrough of the admin, the floor and the till — with your menu, your rooms and your membership.
- A live tour of the admin, floor plan and iPad till
- Your own menu and rooms loaded in, not a canned demo
- Straight answers on migration, pricing and timelines
Request your walkthrough
Tell us about your venue and we'll set up a session that fits it.